Australian Academy of Advanced Skills (AAAS)

SG00008691 Statement of Attainment in Business (Use Social Media to Engage Customers)


This skill set addresses the skills and knowledge to assist an individual to learn the skills needed to manage social media channels to interact with customers

SIRXMKT002   Using social media to engage customers

The units provide credit towards qualifications in the BSB Business Services Training Packages

This skill set applies to those working in a broad range of industries who as part of their job role engage in social media marketing

This skill set is subsidised by Summer Skills Program under NSW Smart and Skilled Program

Must meet Smart and Skilled eligibility guidelines, which are:

  • live or work in NSW
  • be an Australian Citizen, a permanent resident, a New Zealand citizen, or a humanitarian visa holder
  • have left school

AND be either:

  • a 2021 school leaver, 16 years of age or over, or
  • Other young people, aged 16 – 24, and not at school